Privacy Policy

Last updated: December 8, 2024

Our Commitment to Your Privacy

At Guilders, we believe in being transparent about how we collect and use your data. This privacy policy explains in simple terms what information we gather, how we use it, and the steps we take to protect it.

Information We Collect

Account Information

• Basic profile information (name, email, profile picture)
• Your preferred currency for displaying financial information
• API keys if you choose to use our API

Financial Data

We collect the following information to provide our core financial tracking services:

• Account Details

  • Account names and types (assets, liabilities)
  • Account balances and currencies
  • Investment details (when applicable)
  • Notes and custom categorization

• Transaction Information

  • Transaction amounts and dates
  • Descriptions and categories
  • Currency information

Connection Information

When you link financial institutions, we collect:

• Institution connection details
• Account credentials (always encrypted and stored securely)
• Connection status information

How We Use Your Information

We use your information to:

• Show you your financial overview and insights
• Maintain your account connections
• Calculate your net worth and investment performance
• Provide transaction categorization and analysis
• Send important service updates
• Improve our platform and user experience

Third-Party Services

We partner with trusted providers to deliver our services:

Financial Data Providers

• SnapTrade: For investment account connections (Privacy Policy)
• Salt Edge: For bank account connections (Privacy Policy)

These providers help us securely connect to your financial institutions and are bound by strict privacy and security requirements.

Data Security

Your financial data's security is our top priority. We implement multiple layers of protection:

• Encryption at rest and in transit for all sensitive data
• Bank-level security standards
• Strict access controls

Your Data Rights

You have full control over your data:

• Access: View all your stored data anytime
• Update: Correct any inaccurate information
• Export: Download your data in a portable format
• Delete: Remove your account and data completely
• Control: Manage your connected accounts

Data Retention

• Active accounts: We retain your data as long as you use our service
• Deleted accounts: Data is removed within 30 days
• Backups: Purged within 90 days
• Analytics: Retained in anonymous form only

Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect data from children.

Changes to This Policy

We'll notify you of significant changes to this policy via email or through our platform. Minor updates may be posted without direct notification.

Contact Us

We're here to help with any privacy questions or concerns:

• Email: contact@guilders.app
• Address: Science Park 608, Amsterdam, 1098 XH
• Response Time: Within 48 hours

Transparency and Trust

We believe in building trust through transparency. If you have questions about how we handle your data or need clarification about this policy, please reach out. Your privacy matters to us, and we're committed to protecting it.